What we run, what we build, and how it's priced
Every day we run your cloud, Microsoft 365, endpoints, backups and security. We also plan your AI work, build websites and apps, and take on one-off IT projects, each scoped on its own. Managed services come in three tiers, and Nexus, our intelligence layer, adds on from the Growth tier.
We watch your environment every hour of every day.
When we say managed, we mean proactive monitoring, automated alerting, and operational governance that catches issues before they become incidents. Your environment is watched around the clock so your team can focus on the work that actually grows revenue.
We're cloud-native and vendor-neutral by design, fluent across Azure, AWS and Google Cloud, so your whole environment is covered without vendor bias. We govern your infrastructure, your identities and your data as one estate.
Proactive Monitoring & Alerting
We watch your systems 24/7 so your team can sleep at night. When something breaks, we fix it before you know it happened.
Technical scope
- Infrastructure health monitoring across all cloud providers
- Automated alerting with defined escalation paths
- Performance baselines and anomaly detection
- Uptime monitoring for critical workloads
- Log aggregation and incident correlation
Microsoft 365 Administration
New hire starts Monday? We set up their accounts, email, and access. Someone leaves? We lock everything down the same day. You never touch the admin panel.
Technical scope
- User lifecycle: provisioning, offboarding, access reviews
- Exchange Online and Teams administration
- SharePoint and OneDrive governance
- License optimization and cost right-sizing
- Compliance and retention policy management
Endpoint Management
We keep every laptop, phone, and tablet your team uses updated, secured, and compliant. Lost device? We can wipe it remotely in minutes.
Technical scope
- Microsoft Intune enrollment and policy management
- Patch cycle management: Windows, macOS, and mobile
- Conditional access policy enforcement
- Device compliance monitoring and remediation
- Remote wipe and data protection protocols
Cloud Cost Governance
We review your cloud bill every month, find what you're overpaying for, and fix it. Most organizations waste 20–40% of their cloud spend, and we cut that waste.
Technical scope
- Monthly cloud spend review and optimization recommendations
- Reserved instance and savings plan management
- Idle and underutilized resource identification
- Tagging and cost allocation governance
- Budget alerts and anomaly spend detection
Backup & Disaster Recovery
If a server fails or ransomware hits, how fast can you recover? We make sure the answer is measured in hours, and we test it quarterly so you know it works.
Technical scope
- Automated backup configuration and monitoring
- Recovery point and recovery time objective planning
- Quarterly DR test execution and documentation
- Business continuity runbooks
- Cross-region redundancy for critical workloads
Reporting & Strategic Reviews
Every month you get a clear report: what happened, what's improving, where you're at risk. Every quarter we sit down and align your cloud strategy to your actual business goals.
Technical scope
- Monthly operational health reports
- Quarterly business reviews with strategic recommendations
- Cloud spend vs. budget variance analysis
- Security posture trending over time
- Roadmap planning aligned to business goals
Nexus puts your cloud and finance data in one view.
Most managed partners run your environment and hand you a report. We go further. Nexus connects your cloud, finance and payment systems and tells you what it finds in plain language.
Like our managed services, Nexus is vendor-neutral by design: it reads Azure, AWS and Google Cloud side by side.
Early access is open and live with select partners.
See how Nexus works →Multi-System Data Normalization
AI-Powered Business Insights
Cloud Cost Intelligence
No BI Team Required
Nexus connectors
Current
On the roadmap
Your AI plan, from a team that builds on Claude
Most teams know AI could help. They just don't know where to start, what's safe, or what's real versus hype. We map the opportunities that matter most in your actual workflows, then build the ones that pay off.
As a Claude Partner Network member, we bring governed, accountable AI: the right model for the job, prompt architecture that holds up in production, and the guardrails that keep it trustworthy.
AI Discovery Call
- Pre-call intake form to focus the session
- Structured 90-minute working session
- One-page AI Opportunity Summary
- Three prioritized recommendations
AI Readiness Assessment
- Stakeholder interviews and workflow mapping
- Complete tool and data inventory
- Prioritized AI opportunity map
- Written implementation roadmap
AI Strategy Retainer
- Model selection and evaluation
- Prompt architecture and testing
- Governance and safety framework
- Implementation accountability
Project-Based AI Deployments
- Claude-powered internal tools
- MCP server architecture
- Agentic workflow design
- Integration with your existing systems
"Can't we just use ChatGPT for this?"
- Connect to your M365 tenant for a real security posture assessment
- Monitor your Azure spend and catch cost anomalies before they compound
- Normalize data across QuickBooks, Stripe, and your clouds into one view
- Own the resolution when something breaks at 2pm on a Thursday
Websites and apps from the team that runs your cloud
We design and build websites, web apps, customer portals, and native iOS and Android apps. The same team runs cloud and security for our clients every day, so hosting, access control, and data protection are part of the build from the start. Every build is scoped and priced per project.
Same-day ordering for an Atlanta beauty distributor
We built their trade channel as native iOS and Android apps from one codebase, plus a dispatch console for their staff, connected to the Shopify storefront they already ran. It went from scope to staging in nine weeks. Orders are up 20%, with same-day delivery across metro Atlanta, and the client owns the app, the data, and the infrastructure.
Read the same-day ordering case study →Websites, web apps, and portals
Native iOS and Android apps
Connected to the tools you already use
Security and tests built in
We take on the projects too big for one internal admin.
Migrations, buildouts, hardening, and compliance work, each one scoped, delivered, and documented, because these are the projects too important to get wrong.
Every engagement ends with a technology management review: the risks it surfaced, what to watch next, and whether ongoing management makes sense. Managed-services clients get preferred project rates.
Cloud Migrations
- Workload assessment and planning
- Phased cutover with rollback
- Azure, AWS, and GCP migrations
- Post-migration cost optimization
M365 Tenant Buildouts
- Tenant buildouts and configuration
- Entra ID and conditional access
- Licensing and governance setup
- User lifecycle and policy baselines
Azure Architecture
- Architecture design and deployment
- Landing zones and networking
- Identity and access design
- Infrastructure-as-code foundations
Security Hardening
- Security posture hardening
- Access and policy reviews
- Microsoft Defender deployment
- Zero Trust enforcement
DR & Compliance Readiness
- Disaster recovery planning and testing
- Backup architecture
- HIPAA-aligned baselines
- SOC 2 readiness
AI & Automation Buildouts
- MCP server buildouts
- Custom internal tools
- Agentic workflow automation
- Integration with existing systems
Security theater is the most expensive cloud spend.
The most common cloud security problem is misconfiguration: default settings, over-permissioned identities, unchecked access. IndigoWave builds Zero Trust architecture that protects your organization day to day, and passing an audit follows from that.
Security is included in every managed engagement. We assess your posture continuously and maintain compliance baselines as your environment changes, so your data stays where it belongs.
Identity & Zero Trust Architecture
- Entra ID configuration and governance
- Conditional Access policy design and management
- MFA enforcement and privileged access management
- Cross-cloud IAM consistency and RBAC governance
Threat Detection & Response
- Microsoft Defender management and tuning
- AWS GuardDuty and Security Hub management
- Security incident triage and escalation
- Vulnerability scanning and remediation guidance
Compliance Baselines
- CIS Benchmark implementation across cloud providers
- NIST framework alignment
- HIPAA-ready infrastructure for healthcare and wellness verticals
Data Protection
- Data classification and labeling in M365 Purview
- DLP policy configuration and monitoring
- Encryption standards management and audit logging
Built for organizations that run on too few people
Organizations of 5–300 people with real cloud complexity and no dedicated team to manage it. You get the same governance a large IT department would give you.
Nonprofits
Professional Services
Health & Wellness
E-Commerce Operators
Three tiers, plus Nexus as an add-on
A base plus per-seat model that works whether you're a 10-person team or a 300-person operation. All tiers include security & compliance as standard. Nexus intelligence available from the Growth tier.
- 24/7 cloud monitoring (Azure, AWS, or GCP)
- M365 administration & Entra ID
- Endpoint management via Intune
- Cloud cost governance
- Monthly reporting & review
- Backup & disaster recovery
- Everything in Foundation
- Multi-cloud management
- Security posture & continuous monitoring
- Faster SLAs (4hr response)
- Quarterly business reviews
- Strategic roadmap sessions
- Everything in Growth
- Nexus Intelligence included
- Dedicated account manager
- Custom automation & integrations
- 2hr critical response SLA
- Executive dashboard & reporting
- Cross-platform data normalization
- AI-powered anomaly detection
- Natural language query interface
- Custom dashboards & KPIs
- Connects to your existing cloud
- Plain-language daily insights
Scope and pricing are set in your Clarity Assessment.
The Clarity Assessment is a working conversation.
A 30-minute look at your current cloud environment. We tell you what we see, where the gaps are, and whether IndigoWave is the right fit. There's no deck and no pressure.
Free · 30 minutes