Managed infrastructure.
Optional intelligence.
Cloud-native managed services that keep your cloud running. Optional Nexus intelligence that makes your data legible. Pick your tier. Add intelligence when you're ready.
Someone is watching
your environment.
Every hour. Every day.
When we say managed, we mean proactive monitoring, automated alerting, and operational governance that catches issues before they become incidents. Not reactive. Not ticket-based. Your environment is watched around the clock so your team can focus on the work that actually grows revenue.
Cloud-native and vendor-neutral by design, fluent across Azure, AWS and Google Cloud. Full environment coverage without vendor bias. Your infrastructure, your identities, your data — governed as one unified estate.
We watch your systems 24/7 so your team can sleep at night. When something breaks, we fix it before you know it happened.
Technical scope
- Infrastructure health monitoring across all cloud providers
- Automated alerting with defined escalation paths
- Performance baselines and anomaly detection
- Uptime monitoring for critical workloads
- Log aggregation and incident correlation
New hire starts Monday? We set up their accounts, email, and access. Someone leaves? We lock everything down the same day. You never touch the admin panel.
Technical scope
- User lifecycle: provisioning, offboarding, access reviews
- Exchange Online and Teams administration
- SharePoint and OneDrive governance
- License optimization and cost right-sizing
- Compliance and retention policy management
Every laptop, phone, and tablet your team uses — we make sure they're updated, secured, and compliant. Lost device? We can wipe it remotely in minutes.
Technical scope
- Microsoft Intune enrollment and policy management
- Patch cycle management: Windows, macOS, and mobile
- Conditional access policy enforcement
- Device compliance monitoring and remediation
- Remote wipe and data protection protocols
We review your cloud bill every month, find what you're overpaying for, and fix it. Most organizations are wasting 20-40% on cloud — we stop the bleed.
Technical scope
- Monthly cloud spend review and optimization recommendations
- Reserved instance and savings plan management
- Idle and underutilized resource identification
- Tagging and cost allocation governance
- Budget alerts and anomaly spend detection
If a server fails or ransomware hits, how fast can you recover? We make sure the answer is "hours, not weeks" — and we test it quarterly so you know it works.
Technical scope
- Automated backup configuration and monitoring
- Recovery point and recovery time objective planning
- Quarterly DR test execution and documentation
- Business continuity runbooks
- Cross-region redundancy for critical workloads
Every month you get a clear report: what happened, what's improving, where you're at risk. Every quarter we sit down and align your cloud strategy to your actual business goals.
Technical scope
- Monthly operational health reports
- Quarterly business reviews with strategic recommendations
- Cloud spend vs. budget variance analysis
- Security posture trending over time
- Roadmap planning aligned to business goals
The intelligence layer your
managed environment deserves.
Most managed partners manage your environment and hand you a report. IndigoWave goes further. Nexus connects business systems across cloud, finance, CRM, payments — and surfaces unified insight in plain language.
Nexus is vendor-neutral by design. Like our managed services, it runs on top of any cloud and connects to any system. Your data, finally speaking the same language.
AI strategy from a
certified Claude architect.
Most teams know AI could help. They just don't know where to start, what's safe, or what's real versus hype. We map the highest-leverage opportunities in your actual workflows — then build the ones that pay off.
As a Claude Partner Network member with CCA-F certification, we bring governed, accountable AI: the right model for the job, prompt architecture that holds up in production, and the guardrails that keep it trustworthy. Not a generalist consultant — a certified Claude architect.
- Pre-call intake form to focus the session
- Structured 90-minute working session
- One-page AI Opportunity Summary
- Three prioritized recommendations
- Stakeholder interviews and workflow mapping
- Complete tool and data inventory
- Prioritized AI opportunity map
- Written implementation roadmap
- Model selection and evaluation
- Prompt architecture and testing
- Governance and safety framework
- Implementation accountability
- Claude-powered internal tools
- MCP server architecture
- Agentic workflow design
- Integration with your existing systems
- Connect to your M365 tenant for a real security posture assessment
- Monitor your Azure spend and catch cost anomalies before they compound
- Normalize data across QuickBooks, Stripe, and your clouds into one view
- Own the resolution when something breaks at 2pm on a Thursday
Big moves,
handled end to end.
Migrations, buildouts, hardening, and compliance work — scoped, delivered, and documented. The projects that are too big for an internal admin and too important to get wrong.
Every engagement ends with a technology management review: the risks it surfaced, what to watch next, and whether ongoing management makes sense. Managed-services clients get preferred project rates.
- Workload assessment and planning
- Phased cutover with rollback
- Azure, AWS, and GCP migrations
- Post-migration cost optimization
- Tenant buildouts and configuration
- Entra ID and conditional access
- Licensing and governance setup
- User lifecycle and policy baselines
- Architecture design and deployment
- Landing zones and networking
- Identity and access design
- Infrastructure-as-code foundations
- Security posture hardening
- Access and policy reviews
- Microsoft Defender deployment
- Zero Trust enforcement
- Disaster recovery planning and testing
- Backup architecture
- HIPAA-aligned baselines
- SOC 2 readiness
- MCP server buildouts
- Custom internal tools
- Agentic workflow automation
- Integration with existing systems
Security theater is the most
expensive cloud spend.
Most cloud environments aren't breached — they're misconfigured. Default settings, over-permissioned identities, unchecked access. IndigoWave builds Zero Trust architecture that actually protects your organization. Not just passes an audit.
Security is embedded in every managed engagement, not an add-on. Posture is continuously assessed. Compliance baselines maintained as your environment evolves. Your data stays where it belongs.
- Entra ID configuration and governance
- Conditional Access policy design and management
- MFA enforcement and privileged access management
- Cross-cloud IAM consistency and RBAC governance
- Microsoft Defender management and tuning
- AWS GuardDuty and Security Hub management
- Security incident triage and escalation
- Vulnerability scanning and remediation guidance
- CIS Benchmark implementation across cloud providers
- NIST framework alignment
- HIPAA-ready infrastructure for healthcare and wellness verticals
- Data classification and labeling in M365 Purview
- DLP policy configuration and monitoring
- Encryption standards management and audit logging
Built for organizations that
run on too few people.
5–300 employee organizations with real cloud complexity and no dedicated team to manage it. You deserve the same operational clarity as a Fortune 500.
Pick your tier. Scale when ready.
A base plus per-seat model that works whether you're a 10-person team or a 300-person operation. All tiers include security & compliance as standard. Nexus intelligence available from the Growth tier.
- 24/7 cloud monitoring (Azure, AWS, or GCP)
- M365 administration & Entra ID
- Endpoint management via Intune
- Cloud cost governance
- Monthly reporting & review
- Backup & disaster recovery
- Everything in Foundation
- Multi-cloud management
- Security posture & continuous monitoring
- Faster SLAs (4hr response)
- Quarterly business reviews
- Strategic roadmap sessions
- Everything in Growth
- Nexus Intelligence included
- Dedicated account manager
- Custom automation & integrations
- 2hr critical response SLA
- Executive dashboard & reporting
- Cross-platform data normalization
- AI-powered anomaly detection
- Natural language query interface
- Custom dashboards & KPIs
- Connects to your existing cloud
- Plain-language daily insights
Scope and pricing tailored in your Clarity Assessment. All tiers include security & compliance as standard.
The Clarity Assessment is a
conversation, not a pitch.
30-minute look at your current cloud environment. We tell you what we see, where the gaps are, and whether IndigoWave is the right fit. No deck. No pressure.